Please note the terms and conditions of use of this website are subject to change without notice.
The default prices quoted on this website are in Australian dollars and include the 10% GST (Goods and Services Tax) required by the Australian government. Orders shipped outside of Australia will not incur this tax, the tax free price will only be quoted to overseas customers once they have set-up an account and are logged in under that account. It is the customer’s responsibility to pay any tax or customs required for the importation of the goods into the country of destination. Under no circumstances will Under the Mulberry Tree make false or misleading statements on the customs declaration slip in order for the customer to avoid these taxes or customs.
Payments by Visa or MasterCard and Paypal are accepted and these are the only payment options available for international customers.
Cheques, money orders and electronic transfers are also accepted from Australian customers. Please note, the order will not be sent until payment is cleared.
No products will be supplied on credit. Full payment must be received before products are shipped.
Receipts will be issued and sent with all orders placed.
To prevent fraud your credit card details are sent over the internet using industry standard Secure Sockets Layer (128 bit SSL). To ensure secure transactions we use Westpac's Qvalent Payway gateway, to process all our credit card payments. Credit Card companies offer general protection against fraud. Ask you credit card company for details on the level of protection they offer.
Comments and Complaints
We endeavour to provide an efficient, fast and reliable service to all our customers. If for any reason you have a comment or complaint please email firstname.lastname@example.org and we will respond as soon as possible.
Other terms and conditions
Although we endeavour to accurately represent the colour and appearance of our products (such as fabrics) on this website, the limitations of photography and the differences in individual monitors may mean that the actual appearance and colour of an item may differ slightly to that seen in the images on this website. If for this reason an item is not to your satisfaction, please refer to ‘Shipping & Returns’ for the conditions and requirements of returns.